The Challenge

In 2021, APPA appointed Click Creative with the requirements for a new website and UX design that served both its members and the general public retail trade with easy to digest information and directives.

The biggest hurdle for the Click Digital Agency Melbourne team was managing the sheer volume of data involved.  We needed to ensure the platform could handle a large number of users searching through a database of over 100,000 constantly changing products. This required a system that efficiently categorised and filtered information for user searches while simultaneously maintaining fast loading times and responsiveness for a smooth user experience.

The Process

We set about giving APPA’s members and the public retail trade a platform with easily accessible information, directives and an interface for member job postings. The new website additions would also include a complete redevelopment of their website's branding by solidifying a contemporary scheme and providing complementary assets such as graphic and logo designs.

A refresh of the existing APPA brand helped contemporise their look and feel along with a UX/UI development process to allow for simple user journeys for their multiple audiences.

Overall, we were able to create a branded look and feel with bold colours and simplistic elements that are intuitive and easy to navigate.

Web development consisted of a custom product search platform to host thousands of promotional products combined with an easy to use interface for member job postings.

A new membership portal was developed that included a membership directory, search function, resources and education, legal resources platform, webinars and training education, events, services providers and recent industry news - all providing a total APPA Search & Membership Portal solution for the organisation and members across Australia.

Our ongoing Managed Web Services include web hosting and support as part of a coordinated package of site maintenance and security.